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About Us

Institutional effectiveness powered by IT

The mission of information technology is to enable continuous improvement in institutional effectiveness. In 2017 we are focused on:

  • Student recruitment, retention, progression, and graduation
  • Information security and data management
  • Information systems to support decision making
  • Resource alignment with institutional objectives
Key Performance Indicators
  1. Strategic Alignment: How well are our resources aligned with the highest priorities and mission objectives of the institution?
  2. Operational Efficiency: How well are we maximizing throughput with available resources, within our own department and also enabling other departments to do the same?
  3. Constituent Experience: How seamless and satisfying is the IT experience for our students, faculty, and staff?
  4. Risk Management: How well are we assuring service quality and reliability, identity protection, and investment performance?